FAQHere is a list of the top Frequently Asked Questions.
Additional and replacement cards can be requested through Trustmark. Login to www.trustmark.com or call 866.280.4120. Instructions for logging in can be found on the Resources page. New cards are issued to employees each plan year and are sent to the mailing address on file. If you have recently moved or have a new address, please contact your People & Culture Business Partner.
Most claims issues can be resolved by contacting Trustmark at 866.280.4120 or logging in to www.trustmark.com and sending a message to Customer Service. If you are unable to resolve a claims issue directly with Trustmark, please contact your People and Culture Business Partner for assistance.
You can view your paycheck history and tax forms by visiting www.eservices.paychex.com. Log-in instructions can be found on AVConnect. Click here to download the Paperless Payroll Access instructions.
You may update your allowances/withholdings in Workday. Workday tax election self-service job aid.
Regular, full-time employees can enroll in AV’s retirement plan by registering on www.mykplan.com. Additional information on enrollment can be found on the Wealth page, under 401(k) Account.
The annual open enrollment period takes place each December for a two week period. Benefit enrollment changes made become effective January 1st. Everyone must access the Oracle Benefits Self Service system during this time to confirm your current elections, review the new rates, make changes, and to elect the new benefits that are available each plan year. The open enrollment period is the only time of the year that you can make changes to your enrollment status and benefits package. The only exception to this rule is for additions or deletions as a result of status changes and other qualifying events that may occur during the plan year. You must notify the People & Culture Department within 30 days of the change in status, or another qualifying event. Examples of these events include marriage, divorce, birth or adoption of a child, and changes in either your or your spouse’s employment status. During this open enrollment period, you can:
- Change between the EPO and PPO plans
- Add or change plans, such as add vision, dental, and voluntary plans such as Life Insurance, Critical Illness, Accident, and Short-Term Disability coverage.
- Add or drop dependents on any plan
The Affordable Care Act (ACA) requires nearly every American to be enrolled in medical coverage or pay a penalty. This is referred to as the individual mandate. You have several options to satisfy this requirement:
- Enroll in a medical plan offered by AeroVironment or another group plan
- Purchase coverage through a health insurance marketplace
- Enroll in coverage through a government sponsored program
- Have no coverage and incur a tax penalty
ERISA and various other state and federal laws require that employers provide disclosure and annual notices to their plan participants. AeroVironment has posted all federally required annual notices on AV Connect for you to download and read at your convenience. The following is a list of the annual notices:
- Medicare Part D Notice of Creditable Coverage
- HIPAA Notice of Privacy Practices
- Women’s Health and Cancer Rights Act (WHCRA)
- Newborns’ and Mothers’ Health Protection Act
- Special Enrollment Rights
- Medicaid & Children’s Health Insurance Program
An employee who has a medical emergency while traveling outside the US, must pay for the care out-of-pocket. They can then submit a claim for reimbursement, which would be paid at the in-network benefit applied to the usual and customary amount. Non-emergency treatment service outside the US are not covered. For more information, please refer to the Medical Plan Summary, under exceptions.