My AV Benefits: Employee Benefits Carrier and Member Contacts | AV

Contacts


Should you require assistance with your benefits questions following open enrollment, please refer to the list of insurance carrier contacts below. If you are unable to resolve your questions with the insurance carriers directly, please contact the People and Culture Department.

Health Contacts
Medical – Anthem Blue Cross / Luminare Health

Member Services …………………………….. (800) 990-9058
CVS/Caremark Customer Care …………....(800) 776-1355
CVS/Caremark Mail Order Pharmacy ….......(800) 552-8159
Carrier Website……………………….… www.anthem.com/ca

Dental – Guardian

Member Services ……………………………… (800) 541-7846
Carrier Website ………………………………. www.guardian.com

Dependent Specialist, Inc. (DSI)
Dependent Eligibility Verification of Medical/Dental/Vision Plans
Member Support……..(888) 374-0150 Monday – Friday, 7am – 5pm

Vision – EyeMed Vision
Member Services ……………..…………......... (866) 804-0982
Carrier Website ………..……………......... www.eyemed.com

Employee Assistance Program – SupportLinc

Member Services ……………………………… (888) 881-5462
Carrier Website ………..………………… www.supportlinc.com

Life and AD&D / Disability – Mutual of Omaha
Life and AD&D Claims Services ………………(800) 775-8805
STD Member Services …………………………(800) 877-5176
LTD Member Services ………………………....(800) 877-5176
Carrier Website ………..…………… www.mutualofomaha.com

Supplemental Benefits – Mutual of Omaha

Member Services ……………..……………..... (800) 227-4165
Carrier Website ………..…………... www.mutualofomaha.com

Long Term Care – Unum
Counselor Services ……………..……………... (800) 227-4165
Counselor Fax…………………………………....(866) 867-3054
Carrier Website ………..……………………….. www.unum.com

Flexible Spending Accounts – Health Equity

Member Services ……………..……………..... (877) 924-3967
Carrier Website ………..………..….….... https://www.wageworks.com/

Credit Union – Technology Federal Credit Union
Member Services ……………..……………... (800) 553-0880
Carrier Website ………..……………….…… www.techcu.com

LiveHealth App
1-888-LiveHealth or 1-888-548-3432.
livehealthonline.com

Wealth/Income Contacts

401(k) Account

Fidelity
(800) 835-5095
www.netbenefits.com

Credit Union
Technology Federal Credit Union
Contact Center.....................................(800) 553-0880
Hours: Monday-Friday 8 am – 6 pm
Saturday 10 am – 2 pm
techu.com

Identity Theft Protection
Lifelock.............................................(800) 543-3562
lifelock.com

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